Refund Policy

Last updated: July 2026

LockIn is operated by Zigmas Reisas (individuali veikla). Payments are processed by our Merchant of Record, Paddle.com, which handles billing and compliance on our behalf.

No refund policy

All purchases are final. We do not offer refunds on any plan.

Monthly and 6-month plans include a 3-day free trial — you are not charged during the trial period and can cancel before it ends at no cost. The yearly plan and lifetime plan do not include a free trial and are charged immediately upon purchase.

By completing a purchase, you acknowledge that you have had the opportunity to try the product during the free trial period (where applicable) and that you are purchasing a digital product with immediate access.

Exceptions

Refunds may be considered in the following circumstances only:

• Duplicate charges — if you were charged more than once for the same plan due to a technical error, contact us and we will resolve it immediately.
• Paddle-initiated refunds — as our Merchant of Record, Paddle may issue refunds at their discretion under their own policies. This is outside our control.

Cancellations

You can cancel your subscription at any time from your billing page inside the app. Cancellation stops future renewals — you keep access until the end of your current billing period. Cancellation does not entitle you to a refund for any unused portion of the current period.

Contact

Questions about billing or duplicate charges? Use the contact form in your dashboard. We respond within one business day.